Music City Orthopaedics
Upon surveying the landscape of orthopaedic distributorships, it became obvious that a new model was needed to adequately meet the ever-changing needs of such a demanding and high-tech profession. It was with this in mind that Music City Orthopaedics was established in 2016.
A commitment to pursuing excellence in all phases of the patient, surgeon, staff, and sales force experience is the cornerstone in the MCO blueprint. Extensive knowledge and professionalism are demanded of our highly trained sales representatives in order for us to deliver the value that is needed in the surgical business.
Today’s orthopaedic marketplace thrives on innovative technology and value-based solutions. At Music City Orthopaedics we have a laser-like focus on not only providing the best possible surgical outcome but on developing relationships that last a lifetime. Because no matter what the product or procedure, the bottom line is that we are all in the people business. Our distinction is the determination to be a long-term partner in helping you meet the demands of an evolving healthcare marketplace.
Our Vision: To set a new standard of excellence in every aspect of the orthopaedic surgical continuum of care.
Our Purpose: To deliver the best in-class experience for the patient, surgeon, staff, and our sales team.
Our Mission: To provide innovative technological and value-based solutions that not only improve, but maximize, the patient experience with regards to a positive surgical outcome.
Our Values:
- Honesty – Always doing the right thing
- Resolute – Unwavering commitment to our clients
- Loyalty – We are family
- Execution – Every surgery, every time, no exceptions
Our Goals:
- To consistently “Be the Exception”
- To “Win the Day” everyday
- To establish and maintain a culture of outstanding service both in and out of the operating room
- To be a company that others strive to emulate, but never duplicate
Who we are:
MCO is a small business with a laser focus on the pursuit of excellence in every phase of patient, surgeon, staff, and sales force experience. Extensive knowledge and professionalism are demanded of our highly trained and qualified sales representatives. This allows us to deliver the value that is needed in the highly complex world of the surgical business. Since this commitment is a cornerstone of MCO, it drives our daily activity. From delivering instrument sets for add-on cases at all hours to assisting a new scrub tech set up their back table, no detail is to minute to not be done well. Since we believe that “to whom much is given, much is required” this pursuit of excellence is foremost in our thought process.
What We Do:
We consistently deliver the best in class experiences for the patient, surgeon, staff, and our sales team. This process begins with our on-site surgical training lab and allows us to continually advance the latest surgical techniques and develop new concepts through R & D labs. This commitment to excellence can be seen in every minute detail in the set-up and turn over of instruments. Knowing that “just getting by” or being adequate is not acceptable. Always having the correct instruments and implants on site and on time is what sets MCO apart.
Where We Are Going:
We could not be more excited about our future here at MCO. Our customers are the life-blood of our business and as such are treated like family. Although not large in size, we are huge in heart and as such are constantly striving to deliver innovative technology and value-based solutions to our stakeholders in Tennessee.
If you are looking for a company that places a premium on patient outcomes, understands what it means to truly partner on value-based medicine, and consistently delivers exceptional results with unprecedented success, then your search is over. The everyday attainment of perfection in what we do is our calling card. Music City Orthopaedics solely exists to serve your needs. Let’s partner together to set a new standard in surgical outcomes.
